Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error from your local shipping and delivery service and would certainly like to end your order, very first check your email and/or spam filtration to make sure you clicked about the correct delivery address and/or WEB ADDRESS. Once this offers been done, in case you are still enthusiastic about continuing, basically answer the email with the information on your request and you may greatly appreciate virtually any assistance you may offer. For specialized issues, you may possibly need to make contact with customer support via their own contact number: (Toll Free). Alternatively, if you have any additional questions, you may send us an email and we will try our best to assist you.
Your package appear at your door within seven to ten working days. Please note of which shipping times might vary from 1 courier company in order to another. Therefore, it is, constantly preferable to purchase with a trustworthy company. To assist ensure your package deal arrives safely, we all always advise that will you sign your own parcel’s “Thanks For Sending” section when it arrives. Your local delivery services are usually required to obviously display this personal confirmation on all sent items, which includes Element Vape products.
When your parcel has arrived at your door, you need to collect it as soon as possible. This is normally done simply by completing a self-addressed, stamped envelope with your return deal with and tracking amount. Upon arrival, ensure that your unit is fully charged and ready to start using that immediately. Do not wait for your Component Vape product in order to warm up; this cannot be stressed enough, especially in the case associated with rechargeable batteries.
As defined in the above paragraph, when shipping to UK residents, shipping is going to be facilitated by certainly one of our across the country network of courier companies, such as DPD, FED EX or UPS – but please allow for additional costs to be obtained into consideration when placing your purchase. Customers located inside the Republic of Ireland are not authorized to get online. Within most cases, consumers located within typically the Republic of Ireland will be struggling to purchase the object by using credit cards or debit cards. We are currently experiencing some issues together with credit card scams in The european countries and in certain cases, payments made using these methods might be declined or even reversed. In add-on, all deliveries in order to EU customers may possibly be subject to fees and import responsibilities.
Any time shipping internationally, make sure you note that traditions procedures are incredibly time-consuming and often require the assistance of an independent customs dealer. In the circumstance of an brought in product, delivery periods will be dependent on your courier’s international delivery support and transit occasions may greatly go beyond our internal shipping and delivery estimates. In case you are uncertain of expected transportation times, please contact us immediately. International orders will usually arrive within three to five business days right after payment has recently been received.
For those questions concerning this matter, please note that Vape Shop every queries should be directed towards our business headquarters. Should a person need for making adjustments or inquire about our services in general, you may do so at anytime during company hours, Monday via Friday, except Sunday, Wednesday, and Thurs. Should you have got any other concerns, you can possibly contact our customer service team or even one of our own sales representatives in the main office. In the event you prefer to place your order on the internet, you are pleasant to visit internet site and follow typically the simple instructions offered. All billing and ordering information will be provided from the click of a button.
As always, we strongly advise that all orders be paid for entirely before delivery or delivery associated with products. Any changes to shipping or delivery policies will probably be clearly indicated on receipt of transaction. In the event of a problem in any merchandise, please contact all of us right away to get a return or alternative. As long since your satisfaction will be our most critical, all of us will work with you to definitely make positive that you have got the best electronic products available.